Privacy Policy

This page covers the privacy practices of the Maktoob website (maktoob48.com). If you are looking for the privacy policy of the Maktoob mobile app, please visit: https://maktoob48.com/en/privacy-policy-app/

We respect the privacy of users of this website and place great importance on protecting the personal information provided to us as part of the use of the website. This website is operated by a private business, located in Israel. The operator of the website is responsible for the collection and processing of personal information as described in this Privacy Policy. This Privacy Policy is intended to explain how personal information is collected on the website, how it is used, and how we act to protect users’ privacy, in accordance with the provisions of the Protection of Privacy Law, 1981, and its amendments.

Information Collection

As part of using the website, personal information may be collected when voluntarily provided by users, including through contact forms. The collected information may include contact details such as name, phone number, email address, and the content of the inquiry, depending on the fields completed by the user. Providing personal information is voluntary. However, failure to provide certain information may prevent us from responding to inquiries or providing requested services.

Use of Information

The information provided by users may be used for the following purposes:

Contacting users and responding to inquiries
Handling requests received through the website
Improving services and user experience

The information will not be used for marketing communications unless the user has explicitly requested this and provided consent. Where required under applicable data protection laws, personal information is processed based on the user’s consent or our legitimate interest in operating and improving the website and responding to inquiries.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable laws.

Disclosure of Information to Third Parties

Personal information collected on the website will not be shared with third parties, except in the following cases:

For the ongoing operation of the website and its services
In accordance with legal requirements or a court order
When necessary to protect the rights of the website or its users

Personal information may be stored or processed on servers located outside the user’s country of residence, including by service providers operating in different jurisdictions, in accordance with applicable laws.

Use of Analytics Tools and Third-Party Services

The website uses analytics and measurement services, including Google services (such as Google Analytics, Google Tag Manager, and additional services), Microsoft Clarity services, and Meta services, for the purpose of collecting anonymous statistical data regarding website usage, improving user experience, and analyzing activity. These services may use cookies and similar technologies, in accordance with the privacy policies of those providers.

Cookies

The website may use cookies for its ongoing operation, statistical analysis, improving user experience, and content customization. Users may modify their browser settings to block or delete cookies, subject to the possibility that some website functionality may not operate properly.

External Links and Third-Party Services

The website may include links to external websites or third-party services, including the option to contact via third-party applications such as WhatsApp, if such a button appears on the website. The use of these services is subject to the privacy policies of the respective third parties, and the website has no control over or responsibility for their policies.

Data Security

The website is secured using an SSL certificate and is hosted on recognized and secure server infrastructures. However, absolute immunity against security breaches or malfunctions cannot be guaranteed, and we act to minimize risks using reasonable and accepted measures.

User Rights

In accordance with applicable laws, users may request to review, correct, or delete personal information relating to them by contacting us using the details below. Where applicable under data protection laws, users may also have additional rights, including the right to request access to or deletion of personal information and the right to lodge a complaint with a relevant data protection authority in their country of residence. Requests will be handled in accordance with applicable laws. We do not sell or share personal information for commercial purposes.

Child Safety Standards Policy

App Name: Maktoob App
Developer: Figle Technologies Private Limited

Maktoob App strictly prohibits any form of Child Sexual Abuse and Exploitation (CSAE) and is committed to maintaining a safe environment for all users.

Zero-Tolerance Policy

Sexual content involving minors
Grooming behavior
Solicitation of minors
Sharing or promotion of exploitative material
Any content or behavior that endangers children

Any such behavior is strictly prohibited and will not be tolerated.

Reporting Mechanism

Users may report content or behavior that violates this policy by:

Emailing: support@maktoob48.com
Using the in-app reporting feature (if available)

All reports are reviewed promptly.

Enforcement

If a violation is identified, Maktoob App may take actions including:

Removing the reported content
Suspending or permanently banning the violating account
Reporting relevant activity to appropriate legal authorities
Cooperating fully with law enforcement investigations

Compliance With Laws

Maktoob App complies with all applicable child protection laws and regulations and cooperates with relevant authorities in cases involving CSAE.

Contact Regarding Privacy & Child Safety

For any questions, requests, or concerns regarding privacy or child safety, you may contact:

Email: support@maktoob48.com
Phone: +972-52-298-2500⁩
Developer: Figle Technologies Private Limited